CV

Work

E-shop&marketing manager

Vapshop.cz (9/2017 – actual)

  • Analyze sales and markets, including regular monitoring.
  • Communicating with other departments of organization and coordination of marketing activities across organizations.
  • Communication with the media, distribution of press releases, public relations.
  • Preparation and coordination of marketing strategies.
  • Representing organizations at trade fairs, exhibitions, meetings with business partners, key customers and other entities.
  • Deciding on the appearance and content of promotional materials.
  • Marketing research management.
  • Compiling and evaluating SWOT analysis.
  • Creation of marketing mix (product, price, distribution, promotion).
  • Managing the marketing department.
  • Searching for and evaluating market opportunities.
  • Evaluating the effectiveness of marketing activities.
  • Ensure effective distribution of marketing materials.
  • Getting information about market potential, competition, customer requirements, and products.

Customer Support Referent

Yourcigarette s r.o. (3/2017 – 9/2017)

  • Communication with a customer
  • reception and solution of customer requirements
  • support for order management operations
  • coordinate solutions to escalations associated with order fulfillment
  • cooperation with other departments
  • entering client requests into the system
  • checking the accuracy of the data and checking the client’s requirements
  • updating system data

Deputy Leader of the fresh section manager

BILLA s r.o. (9/2016 – 3/2017)

  • independently manages sections of fresh service (delicacies, meat and pastries)
  • is responsible for the implementation of the plans (turnovers, losses)
  • justifies the results of his superior
  • orders the goods and is responsible for the stock condition
  • is responsible for the correct presentation of the goods
  • train new employees
  • manages and motivates the staff team (4 – 6 person)
  • follows the standards HACCP and BOZP
  • actively participates in the replenishment of goods

Fresh service department vendor

BILLA s r.o. (1/2015 – 9/2016)

  • he is responsible for completing and correctly presenting goods
  • he controls the quality of the goods and expirations
  • cooperates on receiving goods
  • it serves customers, actively offers them goods
  • performs inventories

Sales Representative

Bee creative (6/2014 – 1/2015)

  • checking market situation
  • typing potential clients
  • negotiations with potential customers
  • drawing up contracts
  • satisfaction surveys and customer status
  • negotiating the purchase of goods

Director’s assistant

Pivovar Groll Pilsen (8/2014 – 11/2014)

  • handling of administrative acts
  • ordering and recording of office and other needs
  • responsibility for running the reception
  • assistance with preparing events, conferences and seminars
  • preparation and procurement of documents or necessary documents
  • corporate correspondence
  • copying, printing, email handling

IT technician

Parkhotel Plzeň Congress Center s.r.o. (2/2014 – 6/2014)

  • website management
  • maintenance of work PCs
  • corporate network management
  • creation of presentation materials
  • installation of new devices

Education

VOŠ a SPŠE Plzeň

  • 9/2010 – 6/2014
  • subject: Informační technologie v cestovním ruchu a ekonomice –
    zaměření: ekonimika a marketing

22. základní škola

  • Basic education

Languages

  • Czech – native speaker
  • English – B2
  • French – A1

Skills and knowledge

Microfost office
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cash system WWS
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redakční systém WordPress
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Adobe Photoshop
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Adobe Illustrator
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Microsoft visual foxpro
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PHP & SQL
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HTML & CSS
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Administrace Microsoft Windows
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Certification