Vapshop.cz (9/2017 – actual)
- Analyze sales and markets, including regular monitoring.
- Communicating with other departments of organization and coordination of marketing activities across organizations.
- Communication with the media, distribution of press releases, public relations.
- Preparation and coordination of marketing strategies.
- Representing organizations at trade fairs, exhibitions, meetings with business partners, key customers and other entities.
- Deciding on the appearance and content of promotional materials.
- Marketing research management.
- Compiling and evaluating SWOT analysis.
- Creation of marketing mix (product, price, distribution, promotion).
- Managing the marketing department.
- Searching for and evaluating market opportunities.
- Evaluating the effectiveness of marketing activities.
- Ensure effective distribution of marketing materials.
- Getting information about market potential, competition, customer requirements, and products.
Customer Support Referent
Yourcigarette s r.o. (3/2017 – 9/2017)
- Communication with a customer
- reception and solution of customer requirements
- support for order management operations
- coordinate solutions to escalations associated with order fulfillment
- cooperation with other departments
- entering client requests into the system
- checking the accuracy of the data and checking the client’s requirements
- updating system data
Deputy Leader of the fresh section manager
BILLA s r.o. (9/2016 – 3/2017)
- independently manages sections of fresh service (delicacies, meat and pastries)
- is responsible for the implementation of the plans (turnovers, losses)
- justifies the results of his superior
- orders the goods and is responsible for the stock condition
- is responsible for the correct presentation of the goods
- train new employees
- manages and motivates the staff team (4 – 6 person)
- follows the standards HACCP and BOZP
- actively participates in the replenishment of goods
Fresh service department vendor
BILLA s r.o. (1/2015 – 9/2016)
- he is responsible for completing and correctly presenting goods
- he controls the quality of the goods and expirations
- cooperates on receiving goods
- it serves customers, actively offers them goods
- performs inventories
Bee creative (6/2014 – 1/2015)
- checking market situation
- typing potential clients
- negotiations with potential customers
- drawing up contracts
- satisfaction surveys and customer status
- negotiating the purchase of goods
Pivovar Groll Pilsen (8/2014 – 11/2014)
- handling of administrative acts
- ordering and recording of office and other needs
- responsibility for running the reception
- assistance with preparing events, conferences and seminars
- preparation and procurement of documents or necessary documents
- corporate correspondence
- copying, printing, email handling
Parkhotel Plzeň Congress Center s.r.o. (2/2014 – 6/2014)
- website management
- maintenance of work PCs
- corporate network management
- creation of presentation materials
- installation of new devices
VOŠ a SPŠE Plzeň
- 9/2010 – 6/2014
- subject: Informační technologie v cestovním ruchu a ekonomice –
zaměření: ekonimika a marketing
22. základní škola
- Czech – native speaker
- English – B2
- French – A1
Skills and knowledge
cash system WWS
redakční systém WordPress
Microsoft visual foxpro
PHP & SQL
HTML & CSS
Administrace Microsoft Windows